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Refund policy: We cannot offer refunds once we have received your payment and sent your order. If you have placed your order but not sent payment you can cancel your order at any time from the Orders page in the My Account dashboard. If you have placed an order and sent payment, but wish to cancel your order – please contact us urgently and we may be to cancel before sending your XRP, but this is not guaranteed.
We always endeavour to fulfil all orders we receive, but crypto is by its nature a highly volatile market – so sometimes we may not be able to fulfil an order due to a sudden price increase or large purchases made by other users.
If we cannot provide an order and payment has been made we will always offer a full refund of all payment including our fees.
When you place an order an agreement to trade is not made until the order has been fully accepted.
Orders may be cancelled if payment is not made within 3-24 hours of the order being placed or at our discretion, contact us if you anticipate late payment.
In some circumstances we may not be able to fulfil an order after agreeing to do so, though this will be very rare.
We reserve the right to reject/cancel any order to a specific customer if we decide it is required to do so for legal reasons or at our discretion.
You must be over 18 years of age to place an order on this website.
Misuse of this website or our service can lead to a permanent IP address/account ban without notice.
XRP, Ripple and the Ripple logo are all trademarks of Ripple and no ownership is implied by their use on this website.
Cookies & Privacy
We take your privacy extremely seriously on this website and will never share your email address or market to you using any details you use to create an account or make a purchase.
If you place an order on our site and create an account you will use a WordPress/WooCommerce cookie to allow you to make a purchase and securely log in/out etc.
For basic analytics purposes we use Google Analytics.
If you have any questions feel free to get in touch.